Data and Privacy Policy

THIS PRIVACY POLICY SERVICES ("Agreement") is made by and between Guiderig Solutions Limited, a Kenyan company ("Company," "GIG," "We," "Us," or "Our”), and you, a person, organization or other entity (an "EVA," or "You" or "Your"). GIG is in the business of providing reservations, tickets, memberships, certificates, admissions, and/or confirmations that allow the ticket holder or purchaser (each, a "Patron") attendance at, access to, or participation in, events, venues and other activities (each, an "Event").

Guiderig Solutions Ltd ("GIG") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our event management app. By using the app, you agree to the terms of this policy.

Information We Collect

Personal Information

Name, email address,location, profile picture, and bio for speakers, attendees, and sponsors.

Event Information

Sessions attended, schedule preferences, and resource downloads.

Communication Data

Messages exchanged within the app for networking and event coordination.

Device Information

Device type, operating system, and IP address for security and troubleshooting purposes.

How We Use Your Information

We use the collected information to:

  • Provide and manage event-related services.
  • Facilitate communication between attendees, speakers, and sponsors.
  • Improve our app and user experience.
  • Send you updates and relevant information about the event.

Sharing Your Information

We may share your information with:

  • Event organizers for event management purposes.
  • Other users within the app to facilitate networking.
  • Service providers who assist us in operating the app.

Security

We implement appropriate security measures, including encryption and access controls, to protect your information from unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to:

  • Access: Request a copy of your personal information.
  • Correct: Update or correct your information.
  • Delete: Request the deletion of your information.
  • Opt-Out: Unsubscribe from communications.

To exercise these rights, please contact us using the details provided below.

Children's Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

User Location Requests

We may request access to your location to help you find events near you. This feature is designed to enhance your experience by providing relevant event information based on your location. You can enable or disable location services at any time through your device settings. Your location data is only used for this purpose and is not shared with third parties.

Data Collection and Usage

We collect data to provide and improve our services, comply with legal obligations, and protect our users. Your data is collected with your consent and used for the purposes specified in this Privacy Policy.

Data Protection

We take data protection seriously and implement robust security measures to safeguard your data. Access to your data is limited to authorized personnel only, and we use encryption, firewalls, and secure servers to protect your information.

Third-Party Services

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, or perform service-related tasks. These third parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.

Compliance with Laws

We will disclose your personal information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our app.

User Consent

By using our app, you consent to the collection and use of your information as outlined in this Privacy Policy. If you do not agree with this policy, please do not use our app.

Updates to the Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app, and your continued use of the app constitutes acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Address: Kingston Residences, Ngong Road

Email: events@gig.co.ke

Phone: +254 740 198 500